How do I access after-hours care?

Often, we can’t always predict when we need medical care. 

For this reason, Riverside Court Medical Clinic offers after-hours urgent care appointments for registered patients. This is preferred over a walk-in clinic as you will receive a scheduled appointment, and a detailed report and all test results will be sent to your family doctor within our family practice. 

Monday-Thursday evening urgent care

• Hours of operation: 5pm-8pm

Saturday urgent care

• Hours of operation: 9am-1pm

Note: please call your family doctor to book your urgent care appointment. These appointments are not available online. 

Are there other resources I can call in a pinch?

Health811 is a free, confidential service in Ontario that provides 24/7 access to health advice and information. Patients can connect with a registered nurse over the phone by dialing 811, or access resources online. Nurses can assess symptoms, answer health-related questions, and guide patients to appropriate care or local services if needed. This service is particularly useful for non-emergency situations, offering reassurance and helping individuals make informed decisions about their health. For more details, visit the Health811 website or call 811.

What if I’m in an emergency?

While your family physician often is the best place to start when you’re sick or hurt, please call 911 or go to the closest emergency department if you have any of the following signs or symptoms:

• Difficulty breathing or shortness of breath

• Chest pain

• Severe abdominal pain

• Sudden, severe headache

• Sudden blindness or blurred vision

• Difficulty speaking

• Numbness in the face, arm or leg

• Sudden dizziness, weakness or mental changes (confusion, very odd behavior, difficulty walking)

• Loss of coordination or balance

• Deep cuts or heavy bleeding that won’t stop

• Choking

• Severe burns

• Coughing or vomiting blood